Privacy Policy

This privacy policy notice is for this website; www.smbinteriordesign.co.uk which is operated by SMB Interior Design Ltd, 89 East Avenue, Talbot Woods, Bournemouth BH3 7BU. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website. We reserve the right to modify this policy at any time without notice by posting the changes on this page. Your continued use of the site following the posting of the updated notice will constitute your acceptance of the changes.

Policy key definitions:

• “we” refers to the business SMB Interior Design Ltd
• “you” or “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.
We are registered with the ICO under the Data Protection Register, our registration number is: ZA101454
We take your privacy seriously and will only use your personal information to administer your account and to liaise with you directly on products and services that you have requested from us.
We will not pass your details onto any other companies. The data collected through use of our site is used by SMB Interior Design only for direct communications to you about our products and services.

How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services.

What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when. We do not sell any products or services directly on our website and as such no financial data is collected.
Non-personal data gathered such as the date of the visit to the site, the path taken, the browser used, the IP address etc is used primarily to aid the technical administration of the site.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We use cookies where appropriate to gather information about you computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal detail whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies on your computer. However in a few cases some of our website features many not function as a result.

Collection of Information
The following information is only collected upon completion of the contact form:
Name
Email address

Who has access to your data?
Employees of SMB Interior Design may use your contact details to liaise with you directly.
We may also release any data that we hold about you only when it is necessary to comply with laws or regulations, to assist law enforcement, or to protect the rights of SMB Interior Design Ltd.

How is your information used?
To liaise with you on our products and services and respond to direct enquiries

Risks of data transmission
Please note that email messages sent over the internet are not encrypted and are not secure. Despite efforts to protect your personal data we cannot ensure or warrant the security of any data that you transmit to us via, to or from our site. You accept that SMB Interior Design Ltd cannot be held liable for any breaches of confidentiality that may occur as a result of the use of email. You transmit all such data at your own risk.

Complaints or Queries
SMB Interior Design tries to meet the highest standards when collecting and using data. For this reason we take any complaints we receive about this process very seriously. If you think that our collection of use of data is unfair, misleading or inappropriate we encourage you to bring it to our attention.
If you have any queries about how your personal data is used or stored, please contact shona@smbinteriordesign.co.uk or write to:
Shona Bates
SMB Interior Design Ltd
89 East Avenue
Talbot Woods
Bournemouth
BH3 7BU

Your individual rights
Under the GDPR your rights are as follows.
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

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